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In three years, findings have shown 5 Tier-1 banks has refunded customers a total sum of N36 Billion ( N36,030,416,012.27) which is in line with the guidelines of the Central Bank of Nigeria (CBN) on the resolution of customers’ complaints. The concerned 5 Tier-1 banks are Guaranty Trust Bank (GTBank) …
Read More »Access Bank, UBA, Other 5 Tier-1 Banks Refund N36 Billion to Customers in 3 Years as Complaints Rise to 14.4%
